Introduction
Welcome to Millennial Mist (“Millennial Mist”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.millennialmist.com (the “Website”), purchase our products, or interact with our services.
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Information We Collect
We may collect personal information when you:
- Create an account.
- Place an order.
- Contact our customer support.
- Subscribe to newsletters or promotional offers.
- Participate in surveys, giveaways, or promotional campaigns.
- Contact us through WhatsApp, email, or other communication channels.
- Browse our Website.
The information we collect may include:
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through third-party payment providers)
- Order History
- IP Address
- Device Information
- Browser Type
- Cookies and Usage Data
- Any information you voluntarily provide during communication with us
How We Use Your Information
Your information is collected to:
- Process and fulfill your orders.
- Verify your identity where required.
- Deliver products to your preferred address.
- Process payments securely.
- Provide customer support.
- Respond to inquiries.
- Send order confirmations and shipping updates.
- Improve our products and services.
- Personalize your shopping experience.
- Detect and prevent fraud.
- Comply with legal obligations.
- Conduct analytics to improve Website performance.
With your consent, we may also use your information to send:
- New product announcements
- Exclusive offers
- Discount campaigns
- Promotional emails
- Product recommendations
- Newsletters
You can unsubscribe from marketing communications at any time.
WhatsApp Communication
If you contact Millennial Mist through WhatsApp or submit your phone number via our Website, you agree to receive WhatsApp messages related to:
- Order confirmations
- Shipping updates
- Customer support
- Delivery notifications
- Service announcements
- Promotional offers (only if you have opted in)
Opt-Out
You may stop receiving promotional WhatsApp messages at any time by:
- Replying STOP
- Contacting our customer support
- Requesting removal from our marketing list
Please note that transactional messages relating to active orders may still be sent when necessary.
Cookies
Millennial Mist uses cookies and similar technologies to:
- Improve Website functionality.
- Remember your preferences.
- Analyze Website traffic.
- Enhance security.
- Personalize your browsing experience.
Cookies may also be used by trusted third-party services such as analytics and advertising providers.
You can disable cookies through your browser settings; however, some Website features may not function properly.
Payment Information
We do not store your complete debit or credit card information on our servers.
All online payments are processed through secure third-party payment gateways that comply with industry security standards.
Payment providers may collect and process payment information according to their own privacy policies.
Data Sharing
Millennial Mist respects your privacy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information only when necessary with:
- Payment gateway providers
- Shipping and courier partners
- Website hosting providers
- Analytics providers
- Customer support platforms
- WhatsApp communication providers
- Government or legal authorities where required by law
All third-party service providers are required to maintain appropriate confidentiality and security measures.
Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against:
- Unauthorized access
- Accidental disclosure
- Data loss
- Misuse
- Alteration
- Destruction
Security measures include:
- SSL encrypted Website
- Secure servers
- Limited employee access
- Regular security monitoring
- Firewall protection
- Secure payment processing
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your account details.
- Request deletion of your personal information.
- Withdraw consent for marketing communications.
- Request a copy of your stored personal data.
- Object to certain types of processing.
Requests may be submitted by contacting our support team.
Data Retention
We retain personal information only for as long as necessary to:
- Process orders.
- Deliver products.
- Provide customer support.
- Maintain business records.
- Comply with tax, accounting, and legal requirements.
- Resolve disputes.
- Enforce our agreements.
After the required retention period, personal information will be securely deleted or anonymized where appropriate.
Children’s Privacy
Millennial Mist does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected without appropriate parental or guardian consent, we will take reasonable steps to delete it promptly.
Third-Party Links
Our Website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, security, or content of those external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
International Data Transfers
Depending on your location and the services you use, your information may be processed or stored in countries outside your country of residence.
We take appropriate safeguards to ensure your personal information remains protected during such transfers.
Changes to This Privacy Policy
Millennial Mist reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the revised effective date.
Your continued use of the Website after any updates constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Millennial Mist
Website: https://millennialmist.com/
Email: info@millennialmist.com
If WhatsApp support is available on our Website, you may also contact us through the WhatsApp chat option for assistance.
